On hand to help whenever you need us! We know that one size doesn’t fit all therefore our IT Support Team offer a tailored service for all of your business IT needs. Here to manage your hardware, security & networks as well as help you gain a clearer view of IT within your business. Outsourcing your IT support and consultancy has never been simpler!
A Tailored Service by Expert Technicians.
We all know that IT can at times be unpredictable…
So that is why we conduct a remote-service-visit whereby a trained technician will perform a 16-point check on your systems before client onboarding.
As well as this we will conduct quarterly account reviews to ensure that your systems are running at optimum performance levels and service levels are being met.
Leading Remote Network Management.
Got an IT issue? By using industry leading remote connectivity software, it ensures that our Support Team can connect to any of your devices at any time to resolve any problems or answer any queries you may have.
Remote Cloud Management also allows us to easily deploy applications & security without the need for on-site infrastructure (whether the user is at home or at another site). Ensuring all business devices are up-to-date & secure.
We also remotely monitor your networks & servers, making sure we stay ahead of the game with the ability to overcome issues before they even arise!
Pro-active helpdesk support team.
We are committed to responding to any support requests or service calls within 2 working hours.
Please be rest assures that these times are much shorter where critical servers & systems are affected.
Our support offering is remote, however if you need us to pop to site then there will NOT be an additional call-out charge or day rate.
The DNS Support Hours are 8:30 – 5:50pm Monday – Friday, however we are able to arrange out-of-hours services if this is required by your business.
Discover More benefits.
Gain a complete
view of your IT infrastructure
Protect your business and keep it safe & secure
Take pressure off your internal
Optimise your network & increase efficiency
Keep documents backed up & never lose a thing