Account Manager Steve, implemented a new fully Managed Printing Service to help BusinessWise take back control of their printing environment!
BusinessWise Accountancy and Tax deliver high levels of customer service & expertise. The accounting services they specialise in include year-end accounts and taxation, Bookkeeping and VAT returns. Management accounts, Cashflow planning, Business valuations, Personal tax returns.
Having a print, copy, scan feature to store digital documents was vital to BusinessWise as many of their clients need wet signatures due to the nature of their paperwork and storing them in a filing cabinet wasn’t an option anymore.
Print doesn’t have to be that taxing
BusinessWise were running out of ink quickly and were subsequently spending a lot of time and money purchasing new cartridges. Likewise, the cost of repairs on the printer were stacking up.
DNS provided BusinessWise with a fully Manged Print Service, which means when their toner levels run low a new one is automatically sent to their address – no more running out the office to fetch ink! Similarly, if they have any issues with the machine, they can call up DNS and a Xerox engineer will be sent to fix the problem (within half a day to be exact) which keeps downtime to a minimum and means that the team can concentrate on being accountants!
“Service was very prompt, flexible and efficient especially for our network infrastructure. Everything is now definitely fit for purpose.”
No need to feel under depreciated anymore
Limited storage space, inadequate scanning capabilities and an unreliable machine were 3 main challenges BusinessWise faced within their business. DNS have helped them overcome these issues consequently helping them become more efficient. Digitalisation of their files also means the team can gain quicker access to what they need when they need it, resulting in saving time on tedious tasks.
“Do not hesitate to use DNS, their customer is service excellent, and they are very efficient. We would say that DNS are certainly an investment to your business and not a cost!”
Is your current way of printing getting in the way of your day-to-day business functions? Contact the DNS Team today.