Unified Communications
Bring calls, video, messaging and collaboration together with flexible Unified Communications solutions designed to keep your teams connected wherever they work.
What Are Unified Communications?
Unified Communications brings your business communication tools together in one place, combining voice calls, video, messaging and collaboration to make it easier for your teams to communicate. Rather than relying on separate systems, a Unified Communications solution gives employees greater flexibility to stay connected across the office, at home or on the move.
With solutions including 3CX, Teams Voice, call analytics and AI transcription, DNS can help you build a communications setup that suits the way your business actually works.
3CX
Bringing together voice, video, messaging and conferencing tools into one unified platform, 3CX's unified communications solution allows your team to stay connected and productive from anywhere. With customisable call routing, real-time dashboards and mobile app access, 3CX enhances communication efficiency and flexibility. The system also offers advanced features like call recording, whisper for coaching and barging for seamless call management, ensuring smoother workflows and improved team performance, no matter where your team is working from.
Wallboards & Analytics
Optimise team performance and prevent missed opportunities with wallboards & analytics. Access real-time dashboards to track key metrics like call status, response times and peak calling hours. Empower your teams with data-driven decisions to improve efficiency and customer satisfaction. Whether you're in sales or support, Dimensions helps you monitor calls, identify bottlenecks, reduce missed calls and boost overall success.
AI Transcription
Staying on top of key conversations shouldn’t hold you back. With Leexi, the AI-powered transcription and note-taking tool, you can effortlessly capture, analyse, and store every conversation... no more handwritten notes or missing important details. Whether you're in sales, customer support or management, Leexi keeps you organised, saves you time, and lets you focus on what truly matters.
Connectivity
Stay connected with our reliable connectivity solutions, including broadband, leased lines and wireless access. We provide fast, secure and scalable internet services to keep your business running smoothly. Whether you need high-speed broadband, dedicated leased lines for maximum performance or flexible wireless access, we ensure seamless connectivity tailored to your business needs.
Teams Voice
Enhance communication with Teams Voice, a seamless cloud-based calling solution integrated with Microsoft Teams. Make and receive calls from any device, streamline collaboration, and improve productivity with advanced features like call routing, voicemail, and conferencing. Reliable, scalable, and cost-effective, Teams Voice keeps your business connected anywhere.
Looking to Improve Your Business Communications?
Whether you're reviewing your current phone system or looking for better ways to connect your teams and customers, our communications team can help you explore your options and find the right solution for your business.
Let us increase your productivity
Get in touch with us to arrange a FREE IT, Managed Print, Communications or Workflow Automation consultation.
