Managed IT Support

Why Choose DNS for Managed IT Support

We operate from a single, dedicated office here in Derby, right in the heart of the Midlands. That means you’ll always speak to a team that knows your business well and can be on‑site quickly whenever you need us. Our local experts ensure clear communication and deliver tailored, proactive solutions that genuinely support your organisation.

Local Derby Team Who Knows Your Business Inside Out

Our in house help desk delivers personal support without the long queues and impersonal support you get else where.

A trusted Microsoft Partner with 24/7 Security Operations

Our 24/7 Security Operations Centre (SOC) use Microsoft Sentinel SIEM to detect and respond to threats in real time.

What Our Customers Say About Our IT Support

Our customers value fast responses, friendly support and clear communication, here’s what they say:

Comprehensive Managed IT for Your Entire Business

From day‑to‑day support to long‑term strategy, we keep your people productive and your systems secure, across office, hybrid and remote work. Our fully managed IT service helps you optimise your entire technology environment, whether you're running on‑premise systems or transitioning to the cloud.

Day‑to‑Day IT Support & Remote/On-Site Cover

We provide fast triage, a friendly local help desk, and full device management to keep your team moving. Whether an issue is resolved remotely or requires an on‑site visit, our Derby based team delivers support quickly and efficiently, without any additional call out charges. We support both on premise networks and remote users, ensuring seamless access and consistent security across all devices.

Proactive Monitoring, Patch Management & Cloud Readiness

We continuously monitor your systems and apply updates to prevent issues before they disrupt your business. If you're planning a move to the cloud, we specialise in Microsoft Azure migrations and can support you at every stage, ensuring a smooth transition and a secure, scalable environment as your organisation grows.

Advanced Cyber security Built Into Your Support

Cybersecurity is central to our managed service. We provide end‑to‑end protection across endpoints, identities, email and networks, backed by continuous monitoring to keep your organisation secure and compliant.

24/7 Threat Detection with Microsoft Sentinel SOC

Our dedicated SOC monitors your systems around the clock using Microsoft Sentinel SIEM, proactively detecting and responding to threats in real time. This constant vigilance safeguards your business against fast‑evolving cyber risks and gives you peace of mind.

Endpoint Protection, Firewalls & Security Awareness

We combine advanced endpoint detection, enterprise‑grade firewalls, and ongoing security awareness training to reduce risk across your organisation. This layered approach strengthens your defences and helps ensure your systems stay secure and compliant.

Find out more about our cyber security offerings here.

Dependable Backup & Disaster Recovery

Protect your critical business data with reliable backup solutions for on‑premise systems and Microsoft 365, including SharePoint, Exchange, Teams and OneDrive. Our disaster recovery services ensure you can recover quickly and maintain business continuity during unexpected disruptions