Reliable IT Support Backed by Local Expertise
DNS provides proactive IT support for businesses across Derby and Derbyshire. From helpdesk support and Microsoft 365 management to cyber security and strategic IT planning, we help organisations reduce downtime, improve security and get more value from their technology.
Supporting Businesses Across Derby with Proactive IT Support
Whether you need day-to-day technical support, strategic IT guidance or enhanced cyber security, our Managed IT Support Derby service helps businesses reduce downtime, improve productivity and keep systems running smoothly.
We combine responsive helpdesk support with proactive monitoring to identify and resolve issues before they affect your business. From Microsoft 365 management and cyber security to backup and disaster recovery, our team provides the expertise and support organisations need to grow with confidence.
Why choose DNS
Supporting UK businesses since 1996 – Nearly 30 years of delivering reliable IT support and managed services.
1,650+ active customer contracts – Trusted by organisations across a wide range of industries.
Microsoft Solutions Partner – Certified expertise across Microsoft 365, Azure and modern workplace technologies.
24/7 Security Operations Centre – Continuous monitoring to help identify and respond to cyber threats.
Local engineers and responsive UK helpdesk – Friendly, expert support whenever you need it.
Proactive monitoring and maintenance – We identify and resolve issues before they affect your business.
Our IT Support Services
Helpdesk & Technical Support
Fast issue resolution from experienced engineers.
Microsoft 365 Support
Management, security and user support for Microsoft 365 environments.
Cyber Security & Monitoring
Proactive protection against modern cyber threats.
Tired of slow or unreliable IT support?
DNS provides IT support to businesses throughout Derby, Pride Park, Long Eaton, Ilkeston, Belper, Ripley, Burton upon Trent and the wider Derbyshire area. Whether you need fully managed IT support, Microsoft 365 management, cyber security services or additional support for an internal IT team, our experienced in-house engineers are here to help onsite or remotely.
Local IT Support
Fast response times
Our experienced helpdesk resolves IT issues quickly, reducing downtime and keeping your business productive.
Proactive Monitoring
Continuous monitoring helps us detect and resolve issues before they become costly disruptions.
Cyber Security Built In
Multi-layered cyber security helps protect your business from ransomware, phishing and other evolving threats.
Dedicated Support Team
You'll have access to a dedicated support team that understands your business, users and technology.
Scalable IT Support
Flexible managed IT support that adapts as your business grows and your technology evolves.
Microsoft 365
Expert Microsoft 365 management, security reviews and ongoing support to help your users stay productive.
Trusted by Leading Derby Businesses
Hannells, one of Derby’s leading estate agents, partnered with DNS to modernise their IT systems, improve security, and streamline operations across multiple branches. The result was a 30% increase in productivity, along with stronger collaboration, improved system performance, and enhanced data security. As they put it, “Our Account Manager is really responsive, approachable and speaks our language — nothing ever feels like too much trouble.”
Why choose DNS?
Derby businesses choose DNS because we offer something most IT providers can’t: a fully in-house support desk right here in Derby. That means when you call, you’re speaking to local experts who know your business and can be onsite quickly when needed. We pride ourselves on rapid response times and with nearly 30 years of experience supporting local businesses, we've built a reputation for reliability, honesty and exceptional service.
Frequently Asked Questions About IT Support in Derby
What does managed IT support include?
Managed IT support provides businesses with ongoing technical assistance, proactive monitoring, cyber security support, Microsoft 365 management and strategic IT guidance. The aim is to reduce downtime, improve security and ensure users receive fast support whenever they need it.
Do you provide onsite IT support in Derby?
Yes. DNS provides both remote and onsite IT support for businesses across Derby and Derbyshire, including Pride Park, Long Eaton, Belper, Ripley, Ilkeston and surrounding areas. Many issues can be resolved remotely, but our team can also provide onsite assistance when in person support is required.
Can DNS support Microsoft 365?
Yes. We help businesses manage, secure and optimise their Microsoft 365 environment, including licensing, user management, collaboration tools, security settings and ongoing support.
Do you offer cyber security services?
Yes. Our cyber security services include endpoint protection, threat monitoring, email security, user awareness training and Security Operations Centre (SOC) services designed to help businesses defend against evolving cyber threats.
Why choose a local IT support provider?
Choosing a local IT support provider means faster onsite assistance, a better understanding of local businesses and a more personal service. With a Derby based team and decades of experience, DNS provides responsive support backed by local expertise.