The West Mill

The West Mill is one of Derby's most recognised wedding venues, located within the historic Darley Abbey Mills on the banks of the River Derwent. Alongside a second venue and accommodation offerings, the business hosts weddings and events throughout the year and is also expanding into the corporate events market. Having been established for over 11 years and with around 20 team members, The West Mill relies on efficient operations to deliver an exceptional experience for every guest.

Prior to working with DNS, The West Mill relied on several unmanaged desktop printers across the business. Whilst these devices served a purpose, the lack of a centralised print solution often created inefficiencies and unnecessary administration for the team. As a busy venue managing both operational and customer facing activities, they needed a more efficient way to manage printing.

With growth plans underway and a busy operation to support, the team began looking for a solution that would simplify print management, reduce everyday administration and provide greater flexibility for staff.

DNS supplied a managed print solution tailored to the needs of the business. The new system enabled staff to print from computers, phones and tablets, whilst automated toner replenishment and proactive support removed many of the frustrations associated with their previous setup.

Today, The West Mill benefits from a fully managed print solution backed by responsive local support. The team no longer has to spend time dealing with printer related issues and can instead focus on delivering exceptional experiences for their customers. The result is a more productive working environment, complete confidence in their print infrastructure and a partner they know they can rely on.

Could your business benefit from a fully managed print solution? Contact DNS today to find out how we can help simplify printing across your organisation.