NCS Trade Signs

NCS Trade Signs is a local Derby business that specialise in bespoke signage solutions for many global businesses. From their formation in 1989, the team have grown and expanded drastically and are experts in projecting signs, fascia signs, totem signs, curved signs and digital displays.

The business relies heavily on a robust IT infrastructure to support their design and manufacturing processes. With a team of over 40, the company's growth was being hindered by limited reliability from their previous IT provider, slow response times and the absence of Service Level Agreements.

Recognising the need for a more dependable and scalable solution, NCS partnered with DNS in 2016 for IT Services, expanded to Managed Print in 2017 and Unified Communications by 2020.

Since onboarding NCS, Account Manager Elliott has worked closely with the team to ensure their IT infrastructure remained aligned with the company’s growth. As NCS continued to expand, so did their operational demands and it became clear that the original server, while initially ample, was being outpaced. Storage space was running low and performance had started to suffer.

Recognising this, DNS implemented a new server solution, which delivered a 55% increase in operational speed and doubled the available storage, future-proofing NCS’s infrastructure for continued growth.

Following a comprehensive network security audit, DNS also commissioned an enterprise-grade firewall upgrade, significantly enhancing both network security and management.

To further support the evolving demands of NCS’s design operations, DNS rolled out a full fleet of modern PCs and laptops. This upgrade provided immediate speed improvements, ensured compatibility with their advanced design software, and delivered a smooth transition across the business. All devices were also configured to meet the upcoming Windows 11 requirements, well ahead of the October deadline.

Want results like NCS? Contact DNS Today to future-proof your business IT.