How AI Is Transforming Unified Communications with Leexi

These days, with hybrid working the norm and teams spread across multiple locations, keeping everyone on the same page can be a challenge. Unified communications tools are helping bridge that gap, AI is taking things to the next level. It’s not just about connecting people anymore, it’s about making every call, meeting and conversation smarter, faster and more productive.

Enter Leexi: an AI-powered assistant that’s revolutionising the way businesses manage and analyse their customer and sales conversations.

What is Leexi?

Leexi is an AI assistant built for modern business communication. It records, transcribes and analyses your business calls automatically, so you don’t have to. Think of it as your digital note-taker, performance coach and CRM updater all rolled into one. Whether your team are in the office, working remotely or on the move, Leexi ensures no detail is missed, no follow-up forgotten and no insight lost.

Why does Leexi matter for unified communications?

Unified communications platforms have become the backbone of modern collaboration. But even with video calls, messaging apps and CRMs all under one roof, things still slip through the cracks. That’s where Leexi shines.

Imagine missing a meeting, but instead of chasing people or sifting through long recordings, you just open Leexi, type your question and get the answer instantly. It’s not just about replaying what happened, it’s about obtaining what matters. Whether it’s a customer’s request, a sales commitment or an internal action point, Leexi will have the answer for you in seconds.

Smarter transcription resulting in better team alignment

We’ve all been there, jotting notes during a call, trying to keep up while still staying engaged. With Leexi, those days are over. Every conversation is transcribed in real time, with intelligent tagging of key figures, topics and action items. And because it integrates directly with your CRM and unified communications systems, everything is logged where it needs to be, automatically.

Managers get clearer visibility and your wider team get more time to focus on their genuine role rather than monotonous admin, all whilst ensuring everyone gets the peace of mind that nothing important will be forgotten.

The AI edge: Coaching, compliance and clarity

Beyond transcription, Leexi delivers real business value. It helps managers coach more effectively by flagging areas for improvement and tracking trends across all conversations. It supports compliance by keeping a consistent, searchable record of every call. And it empowers teams with crystal-clear insights they can act on right away.

In other words, Leexi doesn’t just listen - it helps you understand.

Ready to bring AI into your communications toolkit? Whether you're looking to enhance collaboration, improve customer engagement or simply get more from your existing unified communications setup, Leexi is a powerful way to work smarter, not harder.

Here at DNS we help businesses integrate the latest AI tools into their day-to-day operations - securely, seamlessly and with real ROI.

Get in touch to learn how Leexi and AI-driven communications can transform your workflow, boost your productivity and give your team the tools they need to thrive, wherever they’re working from.