Dimensions Dashboard for 3CX
Dimensions Dashboard for 3CX gives you a complete view of your phone system’s activity. From real-time call traffic to historical trends, it turns raw data into actionable insights for teams, managers, and business leaders alike. Customisable dashboards allow you to tailor views for individual teams, departments, or the entire organisation, making it simple to track performance and make informed decisions at a glance.
Why is it Important for your business?
Stay ahead of the competition and ensure your teams are operating at peak efficiency. Dimensions allows you to monitor performance, spot bottlenecks, optimise staffing, and make smarter decisions across your organisation, before issues arise. By providing both real-time and historical analysis, it helps you forecast demand, improve planning, and maintain a clear understanding of how your business is performing, day after day.
Why Dimensions Dashboards Stand Out
Unlike other call analytics tools, Dimensions delivers complete visibility of calls, queues, and agents across your business in one place. It transforms raw data into actionable insights, enabling leaders to make proactive decisions rather than reactive ones. Seamless integration with self-hosted 3CX systems means you can deploy quickly, giving teams the freedom to focus on what matters most, delivering exceptional customer experiences and improving operational efficiency.
Key Benefits for Your Business
Elevate Customer Experience
Respond to calls faster, reduce wait times, and ensure every customer interaction is handled smoothly and professionally.
Boost Team Performance
Identify high-performing agents, highlight coaching opportunities, and drive staff development with clear, actionable insights.
Empower Smarter Decision Making
Use in-depth analytics and tailored reporting to guide strategy, improve operations, and resolve issues before they escalate.
Want to speak to our experts?
Book your unified communications consultation today and see how Dimensions for 3CX can transform your business communications.
Let us increase your productivity
Get in touch with us to arrange a FREE IT, Managed Print, Communications or Workflow Automation consultation.
