Telephony Services2018-08-21T16:24:37+00:00

Telephony Services

A complete communications service for your business.

With telecoms heavily contributing to your essential business costs & often placing unnecessary burdens on IT, a modern, hosted telephone system & managed communications service could help you to reduce costs, increase productivity & take control of your business

ENQUIRE NOW »

Telephony Services

A complete communications service for your business.

With telecoms heavily contributing to your essential business costs & often placing unnecessary burdens on IT, a modern, hosted telephone system & managed communications service could help you to reduce costs, increase productivity & take control of your business

ENQUIRE NOW »

Key Features of our Telephony Services

Reduce Costs & Monthly Phone Bills

• All call charges, line rentals & support is included within the fixed cost for the contract term, making billing predictable.

• Free calls* to UK landlines & mobiles plus cheaper rates to international & 08 numbers.

• No capital costs – Ongoing monthly payments on a simple per user basis means you only pay for what you use.

Call Handling, Management & Reporting

Extensive features such as call history, call logging & call recording help you to monitor & manage your inbound & outbound calls, whilst analytics/statistics provide detailed call reports and data driven insight that helps you to gain complete control of your phone system.

One Number Anywhere

Integrate fixed & mobile capabilities so that calls reach your desk phone & mobile simultaneously, helping you to never miss a call

Enable Flexible Working

Help employees to maximise productivity and efficiency through hot-desking & home working.

Improve Caller Journey

Present a Professional Image to callers with call queuing features that manage incoming calls & deliver them to groups as soon as users become available and by playing marketing messages whilst calls are placed on hold or redirected to different users.

Business Continuity

Cloud Based technology provides continuity that allows your organisation to carry on making calls whatever the circumstances, ensuring unexpected events such as bad weather or strikes won’t disrupt your business.

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Why Use Telephony Services?

TAKE OUR TELEPHONY SAVINGS TEST TO SEE HOW MUCH YOU CAN SAVE »
TAKE OUR TELEPHONY SAVINGS TEST TO SEE HOW MUCH YOU CAN SAVE »

Our Proven Process

A comprehensive assessment of your work environment, combined with proactive device monitoring, dedicated account management and help desk support, creates the most robust infrastructure that your company could ever have. This gives you the freedom to focus on the core areas of your business whilst resting assured that our team are always pro-actively working to maintain and improve the technology that you need to use and which your business and work relies upon.

Assess

Design

Implement

Manage & Support

Review & Develop

Arrange a FREE Assessment of your work environment »
Arrange a FREE Assessment of your work environment »

Our Telephony Solution Partners

Why Choose Us?

DERBY BASED SPECIALIST IN TELEPHONY SOLUTIONS & SERVICES

FIND OUT MORE ABOUT US »

What People Say

“Careful planning and scheduling ahead of the day, technical expertise and efficiency on the day and top drawer account management have once again made our DNS experience a very pleasurable one indeed. It was noted and mentioned by both directors that happened to be on site how painless and efficient the exchange was.”

Peter Onyszkow, IT Manager, Chemring Defence

“DNS run a very good support logging system that allows them to control all issues quickly and promptly. When I log a support email I get an automatic response telling me it’s in the system, and more often than not an email back within 5 mins with a resolution or a plan to correct to the problem.”

Kieran Spiers, Finance Director, NCS Fabrications

What People Say

“DNS quoted and installed our 3 new copiers quickly and smoothly with no interference to our business. These new copiers will aid us on the road to becoming a paperless business. We would definitely recommend DNS!”

Kieran Spiers, Finance Director, NCS Fabrications

“Careful planning and scheduling ahead of the day, technical expertise and efficiency on the day and top drawer account management have once again made our DNS experience a very pleasurable one indeed. It was noted and mentioned by both directors that happened to be on site how painless and efficient the exchange was.”

Peter Onyszkow, IT Manager, Chemring Defence

“We employed the services of DNS Limited when we were looking to cut our printing costs. We compared the market and DNS gave us a solution we could trust and that promised results.”

Accountancy Firm, East Midlands

“DNS simplified our print assets and reduced our total print spend by over a 3rd. We are very happy with the after care and I recommend this solution to any company with a high print volume.”

Accountancy Firm, East Midlands

“DNS run a very good support logging system that allows them to control all issues quickly and promptly. When I log a support email I get an automatic response telling me it’s in the system, and more often than not an email back within 5 mins with a resolution or a plan to correct to the problem.”

Kieran Spiers, Finance Director, NCS Fabrications

Discover how our Telephony Service can help your business.

I am happy for DNS to contact me about products and services that I may like via methods including but not limited to marketing emails, phone calls or direct mail.

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Trusted advice and recommendations from our in-house specialists - to help your business cut costs, improve efficiency and increase capabilities.
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