Telecoms Services2018-06-15T11:10:24+00:00

Telecoms Services

With telecoms heavily contributing to your essential business costs & often placing unnecessary burdens on IT, a modern, hosted telephone system & managed communications service could help you to reduce costs, increase productivity & take control of your business

Reduce Costs & Monthly Phone Bills

• All call charges, line rentals & support is included within the fixed cost for the contract term, making billing predictable.

• Free calls* to UK landlines & mobiles plus cheaper rates to international & 08 numbers.

• No capital costs – Ongoing monthly payments on a simple per user basis means you only pay for what you use.

Call Handling, Management & Reporting

Extensive features such as call history, call logging & call recording help you to monitor & manage your inbound & outbound calls, whilst analytics/statistics provide detailed call reports and data driven insight that helps you to gain complete control of your phone system.

One Number Anywhere

Integrate fixed & mobile capabilities so that calls reach your desk phone & mobile simultaneously, helping you to never miss a call

Enable Flexible Working

Help employees to maximise productivity and efficiency through hot-desking & home working.

Improve Caller Journey

Present a Professional Image to callers with call queuing features that manage incoming calls & deliver them to groups as soon as users become available and by playing marketing messages whilst calls are placed on hold or redirected to different users.

Business Continuity

Cloud Based technology provides continuity that allows your organisation to carry on making calls whatever the circumstances, ensuring unexpected events such as bad weather or strikes won’t disrupt your business.

No Initial Costs & Free Setup  •  All Inclusive & No Capital Costs  •  Free Maintenance & Remote Support 

What People Say

“DNS run a very good support logging system that allows them to control all issues quickly and promptly. When I log a support email I get an automatic response telling me it’s in the system, and more often than not an email back within 5 mins with a resolution or a plan to correct to the problem.”

Kieran Spiers, Finance Director, NCS Fabrications

“Careful planning and scheduling ahead of the day, technical expertise and efficiency on the day and top drawer account management have once again made our DNS experience a very pleasurable one indeed. It was noted and mentioned by both directors that happened to be on site how painless and efficient the exchange was.”

Peter Onyszkow, IT Manager, Chemring Defence

Discover how our Telecoms Services can help your business.