IT Support Services 2018-04-30T11:52:24+00:00

Managed IT Services & Help Desk Support to keep your business safe, secure & backed up.

IT Support Services, Cloud Solutions, Network Security,
Storage & Backups, Hardware, Help Desk Cover & More.

Outsourcing your IT support and consultancy has never been simpler or more reliable – we offer a trusted, professional and value driven IT support service.

Through our industry leading support portal, our accredited IT management team can manage your hardware and network issues and help you gain a clearer view of the IT infrastructure within your growing business.

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Remote Network

We will continuously monitor your systems to ensure optimum efficiency, pro-actively identify hardware and network issues & provide you with a complete and clear view of the IT infrastructure within your business.

Pro-active Support
& Help Desk Cover

Experienced and accredited engineers are on hand whenever you need advice, on anything from printer or server issues to major service outages, meaning you can rest assured that your full network is in the hands of IT experts at all times and any problems discovered will be quickly resolved.

Clear Jargon
Free Advice

We’ll pro-actively provide recommendationsactionable insights and advice whilst working with you to help make informed decisions that will improve the efficiency and capabilities of your network.

Cloud Storage, Backups
& Disaster Recovery

Keep all of your documents backed up safely & securely for quick disaster recovery and provide easy team access for efficient collaboration whilst reducing storage requirements & freeing up wasted space.

Network Security &
Virus Protection

Iron out inefficiencies and vulnerabilities in your network to keep your business safe, secure & protected from cybercrime and security threats, including viruses, malware and phishing attacks.

Software & Hardware
Installation & Setup

Our network analysts can assist with the installation of hardware, such as servers, data cabling, computers, wireless technologies, mobile devices and telephones systems; and setup of software including anti virus protection, email filtering, document management solutions, cloud technology and more.

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Experts in IT

Our own in-house IT and solutions specialist has over 25 years experience designing and supporting client systems, having previously run his own IT consultancy business prior to joining DNS. With extensive experience in IT systems and heaps of knowledge around business network infrastructure, Mark is able to provide trusted advice and recommendations and can conduct a FREE IT Review to help you improve IT in your business.

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Solutions We Offer

Cloud Based Solutions

Cloud Based Solutions

Our IT experts will help to transform your business by combining innovative cloud solutions with award winning hardware to create a network infrastructure that delivers capability to meet your exacting business needs.

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Document Management Solutions

Document Management Solutions

Our simple web based document management solutions provide instant, secure access to documents, images, video, and other content – helping to bring greater productivity to workers in your business.

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Scanning & Archiving Solutions

Scanning & Archiving Solutions

Your multifunction printer may already print, copy, scan and fax, but when you add scanning & archiving software, you’ll multiply productivity and increase control over information in your business.
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Print Management Solutions

Print Management Solutions

Your multifunction printer may already print, copy, scan and fax, but when you add print management software, you’ll improve productivity, increase efficiency, reduce costs and gain more control of printing in your business.

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Mobile Printing Solutions

Mobile Printing Solutions

Whether business takes you out and about or you’re simply working from another part of your building, mobile printing allows you to remotely monitor and manage your document production to keep productive no matter where you are.

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Claim a FREE IT Review

Whether you want to stay backed up and secure; protect your business from security threats, malware and cyber crime; or simply need help understanding IT and what it all means, we offer a FREE, no obligation IT Review and will work with you to make recommendations and suggest improvements that can help to improve network security, backup and disaster recovery capabilities whilst delivering measurable benefits to your business.

What We’ll Do

We will gather crucial data, through floor mapping, monitoring of system analytics & discussions with key users, that will allow us to conduct a thorough assessment of your existing infrastructure.

Using this data we’ll identify inefficiencies & vulnerabilities in your system and network to help you understand key areas for development & establish security improvements.

We’ll provide you with a detailed review & suggest new solutions that could help you iron out vulnerabilities to stay backed up, secure & keep your business protected from cyber crime.

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Our Partners

What People Say

“DNS run a very good support logging system that allows them to control all issues quickly and promptly. When I log a support email I get an automatic response telling me it’s in the system, and more often than not an email back within 5 mins with a resolution or a plan to correct to the problem.”

Kieran Spiers, Finance Director, NCS Fabrications

“Mark has assisted our business group for over 15 years with a unique blend of reliability, consistency and innovation which we find to be very rare in the tech world.  The new product delivery, management systems and implementation have allowed us to grow at considerable rates whilst maintaining, or in some cases lowering our overall liabilities and costs.”

Dave Horton, Director, Associated Beauty Therapists Ltd

“IC Electrical Ltd sought an IT support solution that could manage not only the day to day server and desktop applications but also printer interfaces and document sharing. DNS with its long established history with Xerox were the ideal fit. Support is on hand as and when required – often at unsociable times. I would recommend DNS to anyone looking for more than just IT system support, moreover a complete office solution.”

Tim McNeilly, Commercial Director, IC Electrical

“Our business has depended on Mark’s help and efficiency for over fifteen years. His creative thinking in problem solving makes him much more than ‘just another IT guy’ and in addition he has always kept me abreast of new technologies which over the years has saved me time and effort in having to find out myself — which is a massive help in these busy times.”

Jayne Blake, Operations Director, PromoPack Digital Studios

“Mark has been available for consultation out of working hours, at weekends and when he’s supposed to be on holiday. And it’s that level of support that we as a business, and I personally, have come to rely on in helping to keep us ahead of our competitors.”

Jayne Blake, Operations Director, PromoPack Digital Studios

Discover how our IT Services could help your business.

I am happy for DNS to contact me about products and services that I may like via methods including but not limited to marketing emails, phone calls or direct mail.