Telephony & Communications Services

With telecoms heavily contributing to your essential business costs & often placing unnecessary burdens on IT, a modern, hosted telephone system & managed communications service could help you to reduce costs, increase productivity & take control of your business

Reduce Costs & Monthly Phone Bills

• All call charges, line rentals & support is included within the fixed cost for the contract term, making billing predictable.

• Free calls* to UK landlines & mobiles plus cheaper rates to international & 08 numbers.

• No capital costs – Ongoing monthly payments on a simple per user basis means you only pay for what you use.

Call Handling, Management & Reporting

Extensive features such as call history, call logging & call recording help you to monitor & manage your inbound & outbound calls, whilst analytics/statistics provide detailed call reports and data driven insight that helps you to gain complete control of your phone system.

One Number Anywhere

Integrate fixed & mobile capabilities so that calls reach your desk phone & mobile simultaneously, helping you to never miss a call

Enable Flexible Working

Help employees to maximise productivity and efficiency through hot-desking & home working.

Improve Caller Journey

Present a Professional Image to callers with call queuing features that manage incoming calls & deliver them to groups as soon as users become available and by playing marketing messages whilst calls are placed on hold or redirected to different users.

Business Continuity

Cloud Based technology provides continuity that allows your organisation to carry on making calls whatever the circumstances, ensuring unexpected events such as bad weather or strikes won’t disrupt your business.

Free Maintenance & Remote Support  •  No Initial Costs & Free Setup  •  All Inclusive & No Capital Costs

What People Say

“Document Network Services as an Accredited Print Service Provider, deliver an unrivalled end to end management of all your document requirements, greatly reducing costs, increasing efficiencies and improving business outcomes.”

Darren Cassidy, Vice President, Xerox Partner Print Services

“Although advanced, reliable technology is at the centre of our provision, our focus is always on our customers and providing a first-class service.”

Darren Marsh, Managing Director, Document Network Services

Discover how Telephony & Communications Services can help your business.