IT Services & Support2018-11-30T10:49:16+00:00

IT Services & Support

Keep your network secure, efficient and backed up at all times.

Outsourcing your IT support and consultancy has never been simpler or more reliable – we offer a trusted, professional and value driven IT support service.

Through our industry leading support portal, our accredited IT management team can manage your hardware and network issues and help you gain a clearer view of the IT infrastructure within your growing business.

ENQUIRE NOW »

IT Services & Support

Keep your network secure, efficient and backed up at all times.

Outsourcing your IT support and consultancy has never been simpler or more reliable – we offer a trusted, professional and value driven IT support service.

Through our industry leading support portal, our accredited IT management team can manage your hardware and network issues and help you gain a clearer view of the IT infrastructure within your growing business.

ENQUIRE NOW »

Key Features of our IT Services & Support

Remote Network
Management

We will continuously monitor your systems to ensure optimum efficiency, pro-actively identify hardware and network issues & provide you with a complete and clear view of the IT infrastructure within your business.

Pro-active Support
& Help Desk Cover

Experienced and accredited engineers are on hand whenever you need advice, on anything from printer or server issues to major service outages.

Clear Jargon
Free Advice

We’ll pro-actively provide recommendationsactionable insights and advice whilst working with you to help make informed decisions that will improve the efficiency and capabilities of your network.

Cloud Storage, Backups
& Disaster Recovery

Keep all of your documents backed up safely & securely for quick disaster recovery and provide easy team access for efficient collaboration whilst reducing storage requirements & freeing up wasted space.

Network Security &
Virus Protection

Iron out inefficiencies and vulnerabilities in your network to keep your business safe, secure & protected from cybercrime and security threats, including viruses, malware and phishing attacks.

Software & Hardware
Installation & Setup

Our network analysts can assist with the installation of hardware, such as servers, data cabling, computers, wireless technologies, mobile devices and telephones systems; and setup of software including anti-virus protection, email filtering, document management solutions, cloud technology and more.

Find out more about how we support our customers »

Why Use IT Services & Support?

Our Proven Process

A comprehensive assessment of your work environment, combined with proactive device monitoring, dedicated account management and help desk support, creates the most robust infrastructure that your company could ever have. This gives you the freedom to focus on the core areas of your business whilst resting assured that our team are always pro-actively working to maintain and improve the technology that you need to use and which your business and work relies upon.

Assess

Design

Implement

Manage & Support

Review & Develop

Arrange a FREE Assessment of your print environment »
Arrange a FREE Assessment of your print environment »

Experts in IT

Our own in-house IT and solutions specialist has over 25 years’ experience designing and supporting client systems, having previously run his own IT consultancy business prior to joining DNS.

With extensive experience in IT systems and heaps of knowledge around business network infrastructure, Mark is able to provide trusted advice and recommendations and can conduct a FREE IT Consultation to help you improve IT in your business.

Find out more »

Why Choose Us?

DERBY BASED SPECIALIST IN IT SERVICES & SUPPORT

FIND OUT MORE ABOUT US »

What People Say

“DNS run a very good support logging system that allows them to control all issues quickly and promptly. When I log a support email I get an automatic response telling me it’s in the system, and more often than not an email back within 5 mins with a resolution or a plan to correct to the problem.”

Kieran Spiers, Finance Director, NCS Fabrications

“Mark has assisted our business group for over 15 years with a unique blend of reliability, consistency and innovation which we find to be very rare in the tech world.  The new product delivery, management systems and implementation have allowed us to grow at considerable rates whilst maintaining, or in some cases lowering our overall liabilities and costs.”

Dave Horton, Director, Associated Beauty Therapists Ltd

“IC Electrical Ltd sought an IT support solution that could manage not only the day to day server and desktop applications but also printer interfaces and document sharing. DNS with its long established history with Xerox were the ideal fit. Support is on hand as and when required – often at unsociable times. I would recommend DNS to anyone looking for more than just IT system support, moreover a complete office solution.”

Tim McNeilly, Commercial Director, IC Electrical

“Our business has depended on Mark’s help and efficiency for over fifteen years. His creative thinking in problem solving makes him much more than ‘just another IT guy’ and in addition he has always kept me abreast of new technologies which over the years has saved me time and effort in having to find out myself — which is a massive help in these busy times.”

Jayne Blake, Operations Director, PromoPack Digital Studios

“Mark has been available for consultation out of working hours, at weekends and when he’s supposed to be on holiday. And it’s that level of support that we as a business, and I personally, have come to rely on in helping to keep us ahead of our competitors.”

Jayne Blake, Operations Director, PromoPack Digital Studios

Claim a FREE IT Consultation

Whether you want to stay backed up and secure; protect your business from security threats, malware and cybercrime; or simply need help understanding IT and what it all means, we offer a FREE, no obligation IT consultation.

Our experts will work with you to make recommendations and suggest improvements that can help to strengthen network security, backup and disaster recovery capabilities whilst delivering measurable benefits to your business.

What We’ll Do

We will gather crucial data, through floor mapping, monitoring of system analytics & discussions with key users, that will allow us to conduct a thorough assessment of your existing infrastructure.

Using this data, we’ll identify inefficiencies & vulnerabilities in your system and network to help you understand key areas for development & establish security improvements.

We’ll provide you with a detailed review & suggest new solutions that could help you iron out vulnerabilities to stay backed up, secure & keep your business protected from cybercrime.

Claim your FREE IT Review today »

Our IT Partners

Discover how our IT Services & Support could help your business.

I am happy for DNS to contact me about products and services that I may like via methods including but not limited to marketing emails, phone calls or direct mail.

FREE IT CONSULTATION

Trusted advice and recommendations from our in-house specialist - to help you dramatically improve IT in your business.
CLAIM NOW »
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